Customer Service Overview

From comprehensive guides that are easy to use and reference to a knowledgeable voice at the other end of the phone, Calyx Software® offers a number of ways for you to get help with Point®, PointCentral®, and WebCaster®.

Customer Service is available Monday through Friday, 8 a.m. to 6 p.m. Central at 800.342.2599 or via email.  Customer service emails and calls are always free of charge for licensed users of current versions.

The service you need is always at your fingertips

To receive help instantly from any screen in Point, simply press F1 and a window appears containing the information you need to know about the screen or function you're using. There's no need to search for help topics–all relevant information is at your fingertips. And exploring the functionality of Point has never been faster or easier. When you press F1, you not only get help, but you also learn more about the functionality of the screen you're using.

	Customer Service Messages View Critical Customer Service Messages
	Knowledge Base Welcome to the Calyx Knowledge Base. This website provides Calyx product documentation written for user community. You can follow the links below to browse all of the articles, or use the Search. Knowledge Base
	Product User Guides and Updates Calyx Software offers a complete platform for managing all aspects of the loan process, including loan marketing, origination, and processing. Developed by mortgage professionals, Calyx Software combines the latest technology with the functionality that mortgage brokers and direct lenders require. Product User Guides